Your venue runs nights, weekends, and holidays. So does our support team. Get help whenever you need it.
How long does onboarding take?
Most venues are fully operational within 2–3 weeks. Complex multi-venue deployments may take 4–6 weeks depending on data migration requirements.
Do you offer training for staff?
Yes. Every deployment includes role-specific training sessions — separate tracks for managers, VIP hosts, bartenders, and finance teams. We train on-site or remotely.
What are your support hours?
Email support is available 7 days a week. Live chat runs Thursday through Sunday, 6 PM to 4 AM local time — when your venue is open and issues matter most.
Can I migrate data from my current tools?
Absolutely. We handle data migration from all major nightlife and hospitality platforms. Our team maps your existing data to phosphorOS modules during onboarding.
What if I need help with the API?
Our developer relations team provides integration support for all API customers. Documentation, SDKs, sandbox environments, and direct engineering support are all available.
Contact our team for support, questions, or to schedule a demo.
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